Returns & Exchanges

At INK’D London, we want you to be completely satisfied with your beauty purchase, which is why we offer a 30-day return window for all unopened and unused products. For hygiene reasons, items that have been opened or tested cannot be returned unless they are faulty.

1

Initiate Your Request

Contact our customer service team via email with your order number and the reason for your return to receive a Return Authorization code.

2

Secure Your Package

Carefully pack the unused items in their original packaging, ensuring all protective seals are intact to prevent damage during transit.

3

Ship to London Studio

Affix the provided shipping label or use a tracked courier service to send your parcel back to our London distribution center.

4

Receive Your Refund

Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing